August 1, 2008
A Message Regarding the Recall of Jardine Enterprises Cribs
At Toys“R”Us, Inc., our uncompromising commitment to the safety of children has been, and continues to be, our highest priority. We want to ensure that the recent recall of select cribs by Jardine Enterprises does not impact the ability to provide your baby with a safe sleeping environment.
Here are some tips to assist you with the recall process:
- If you haven’t done so already, contact Jardine Enterprises through its dedicated website, www.jardinecribrecall.com, or hotline, 800-646-4106. Jardine will instruct you on the procedure for receiving a voucher for a new crib.
- Vouchers can be redeemed for a new crib from the manufacturer of your choice at any of our Toys“R”Us or Babies“R”Us stores nationwide.
- If you cannot wait to receive your voucher from Jardine, you can purchase a new crib in any of our Toys“R”Us or Babies“R”Us stores immediately and return to the store at a later date with the voucher to obtain a refund.
- You can also select and purchase a new crib online at Babiesrus.com. To receive your refund, bring your voucher and receipt to any of our Toys“R”Us or Babies“R”Us stores. If there is not a store in your local area, please contact our hotline for assistance.
- If you cannot afford a new crib and cannot wait for your voucher, you may call Scott Wolfson, the Deputy Director of the Office of Information and Public Affairs of the Consumer Product Safety Commission, at (301) 504-7051 to request that your contact information and other relevant information be provided to organizations that loan or give away cribs to qualified persons.